Loading
Full Service. High Touch. Craftsmanship Driven.
Clients submit photos, measurements, and project details through our online estimate form.
You will generally receive a response within 24 hours and no later than 48 hours during business days. If you do not hear from us within that timeframe, please check your spam folder or confirm that the email address provided was entered correctly.
We evaluate the submitted information to assess scope, feasibility, structural condition, and overall suitability for reupholstery.
If additional details are required, our team will contact you. If the project is not suitable for reupholstery or does not align with our services, we will communicate that clearly.
We provide a preliminary estimate range and schedule a design consultation.
Consultations are held in our Sacramento Design Showroom whenever possible. If visiting the showroom is not feasible, we can arrange an in-home or virtual consultation.
Your consultation takes place inside our Sacramento Design Showroom, directly connected to our active upholstery and fabrication workrooms.
During this session, we finalize:
For the majority of projects, material selections are finalized during this appointment and the deposit is completed at the conclusion of the consultation to secure your production slot and authorize material ordering.
Clients who complete consultations remotely may finalize selections and deposit arrangements through approved digital methods.
Furniture may be dropped off at our facility or scheduled for pickup in accordance with our Service Areas and Pickup & Delivery Guidelines.
Whenever practical, smaller items such as dining chairs and loose cushions are encouraged to be transported by the client. Larger furnishings may qualify for complimentary pickup and delivery based on project total, service radius, and access conditions.
Upon arrival at our facility, each piece undergoes a detailed intake inspection including:
The existing upholstery is carefully removed and internal components are evaluated and rebuilt as required:
If wood restoration, repair, or refinishing is required, the stripped frame is coordinated with our trusted partner, Sacramento Furniture Restoration, before being returned to our facility for final upholstery.
Fabric is patterned and cut with precision alignment, especially for:
Each piece is upholstered with disciplined craftsmanship:
• Hand shaping and tension control
• Seam alignment
• Cushion construction
• Final finishing details
Before release, every project undergoes a structured quality review including:
Once production and quality control are complete, our team will contact you to coordinate pickup or delivery scheduling.
Final payment is due prior to delivery or at the time of pickup in accordance with our payment terms.
Furniture may be picked up at our facility or delivered in accordance with our Service Areas and Pickup & Delivery Guidelines
All deliveries are executed under established access and handling standards to protect both the furniture and the property.
Logistics Driven. Phased Execution. Operational Discipline. Commercial projects require structured coordination, realistic budgeting, and operational planning to minimize disruption and ensure consistency across multiple pieces.
Clients submit:
A defined budget range is required to ensure recommendations align with expectations.
An on site assessment is conducted to evaluate:
Fabric and material selection is conducted on-site to evaluate:
We finalize:
Based on site conditions and operational constraints, we determine:
A formal proposal and projected production timeline are issued.
Upon approval of the proposal, a deposit is required to secure production scheduling and authorize material ordering.
No materials are ordered, and no production slots are reserved until the deposit is received.
For projects involving custom builds or large quantities of identical pieces, we implement a controlled pre-production stage.
If necessary, a prototype unit is completed for review and approval prior to full production.
For high-volume projects, a small initial batch may be produced to:
This preparation allows full-scale production to move efficiently once approved.
Furniture is removed according to agreed scheduling windows to minimize disruption to business operations.
Commercial projects typically require coordinated pickup, delivery, uinstallation, and reinstallation.
Each piece undergoes internal evaluation and reinforcement as required:
If wood restoration or refinishing is required, frames are coordinated with Sacramento Furniture Restoration prior to final upholstery.
Materials are cut and applied using production methods designed for consistency across multiple units.
With patterns, covers, and foam components prepared during the pre-production phase, full-scale upholstery proceeds with improved efficiency and reduced turnaround time.
All pieces are inspected to verify:
Up to 75 percent of the total project balance is required prior to delivery and installation. Installation scheduling is confirmed once required payment thresholds are met.
Furniture is returned and reinstalled according to the agreed phasing schedule and operational windows.
The remaining balance is due upon completion of installation in accordance with the agreed commercial terms.
Targeted. Structured. Condition Based. Repair projects follow a defined evaluation and authorization process to determine feasibility, fabric matching options, and structural integrity.
Clients submit:
Video submission allows us to assess condition, structural integrity, and overall suitability for repair before scheduling.
We evaluate:
If the piece is not suitable for repair, we will communicate that clearly.
If fabric replacement is required, we evaluate matching options:
If broader sourcing is required, a showroom appointment is scheduled to review fabric options and determine the preferred course of action.
Once the repair scope and fabric strategy are finalized, a formal quote is issued.
Full payment is required prior to scheduling and repair execution.
Repair projects are paid in full upfront due to their targeted and customized nature.
Clients may arrange their own drop off and pickup.
If pickup and delivery are requested, service is available at:
Complimentary pickup and delivery is not available for standalone repair projects.
Upon arrival, the piece undergoes a final intake inspection to confirm:
Any necessary adjustments to the scope are communicated prior to proceeding.
Repairs may include:
If wood restoration or refinishing is required, coordination with Sacramento Furniture Restoration is arranged separately.
The repaired piece undergoes inspection to verify structural integrity and visual consistency.
Clients are notified when the project is ready for pickup or scheduled delivery.
Simple. Fast. Comfort Driven. Cushion replacement projects are designed to be efficient, clearly scoped, and quick to execute while delivering a noticeable improvement in comfort and support.
Clients submit:
Clear photos allow us to assess cushion condition and recommend the right replacement solution.
We evaluate:
We then recommend:
A clear quote is provided based on:
Once approved, we proceed with scheduling and production.
Clients may:
All measurements are verified prior to fabrication.
Each insert is custom-cut to ensure:
Upgraded constructions (such as down-wrapped cushions) are fabricated based on
selected options.
Each insert is checked for:
Clients are notified once the project is complete.
Cushions may be:
Attached Cushions (Case-by-Case)
Cushions that are attached to the furniture frame require partial disassembly and are evaluated individually.
Clients must submit:
Not all pieces are eligible. Additional labor and time may apply.
